Neami has adopted this statement as the guide for it's services. Improving mental health and wellbeing in local communities captures what Neami is about and defines the context in which the organisation operates. Neami takes a holistic view of people's mental health and ensures that the services it provides are done so in partnership with local community services, area mental health services and local government. Neami believes that its partnerships must deliver pathways to participation in community life for consumers.
Neami's partners are vital in making the mission a reality:
Consumers gather skills, confidence and make their recovery within their community. Consumers guide the efforts of staff by participating in the implementation of a mental health outcome measurement and a needs assessment checklist. These processes assist consumers and staff in monitoring progress towards better mental health, assists consumers to clearly identify their needs and help in the planning to meet those needs. Consumers participate in the planning and delivery of services individually through open dialogue with workers, collectively with other consumers and as members of the Neami Board of Directors.
Board of Directors sets the future direction of the organisation taking into account the political, social, economic and cultural influences both external and internal to the organisation.
Staff bring their varied backgrounds, skills, experience, knowledge and enthusiasm to Neami in pursuit of positive consumer outcomes and professional development and satisfaction.
Community partners include, area mental health services, primary mental health teams, local government, community health services as well as ethno specific services. The pathways to community life created with consumers are vitally dependent on positive and effective partnerships with community.
Consumers, staff and committee have defined the values which drive Neami's recovery vision. These values are:
How Neami provides it's services
Neami believes better outcomes for consumers are achieved by:
- Assisting consumers to build their resilience and strength to make their own choices about their own recovery
- Working with consumers to build their confidence while participating in their community of choice
- Assisting consumers to plan their own program and build their connections with their community
- Assisting consumers to develop the skills and competence necessary to enjoy a full and rich quality of life
What Neami does:
Neami defines rehabilitation as the broad heading of all our work with consumers. Rehabilitation at Neami includes:
- Providing a comprehensive and holistic service
- Ensuring the active participation of the consumer, carer, clinical services and local services
- Providing an assessment of need which is directed by the consumer
- Developing individual services plans based on consumer need including clear roles for consumers, their carers, Neami staff, clinical services and local services
- Developing individual services plans that are time limited and assist consumers to gain and regain a range of skills including; daily living skills, interpersonal skills and communication skills
- Providing a range of support to; maintain daily routines, maintain housing, maintain connections with his or her community.
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