Improving mental health and wellbeing in local communities
 
 
   
 
Neami Limited
tel: 61 3 9481 3277
fax: 61 3 9481 5366
 
FAQ
 

What is Neami and what does Neami stand for?
What types of services does Neami offer?
What size is Neami?
Where does Neami get its funding?

What are the different types of funding Neami receives?
Who can receive a service from Neami?
Does Neami provide transport for its consumers?
Are Neami Community Support Workers like Case Managers?
What jobs are at Neami?
Have you written any reports about what Neami does?
 

 
What is Neami and what does Neami stand for?
Neami is a community managed Psychiatric Rehabilitation and Support Service that was first formed in 1987 in Melbourne's northern suburbs by consumers, carer's, health service providers and community members. Originally Neami was named North Eastern Alliance for the Mentally Ill. In 1998 Consumers and the Committee of Management sought to remove the emphasis of "mentally ill" and chose to use the acronym of Neami with the mission of "improving mental health and wellbeing in local communities".
 
What types of services does Neami offer?
  • Housing and accommodation support service in New South Wales that provides support and community rehabilitation to people with a mental illness within a community setting. Please refer to our Service Site listings for NSW.
  • Three comprehensive and integrated psychiatric rehabilitation and support services provided on a regional basis in northern metropolitan Melbourne. Each of these services offers supported housing, home-based outreach and day programs. Neami has also developed a Complex Care Service in Melbourne, which supports consumers who have a range of complex needs including dual diagnosis and have contact with the justice system. Please refer to our Service Site listings for Victoria.
  • Housing and Accommodation Support Services in South Australia that provide support and community rehabilitation to people with a mental illness within a community setting.  Please refer to our Service Site listings for SA.
  • Day to Day Living in the Community service in Western Australia providing socially based activity programs in the areas of social, recreational and educational based in the community. Please refer to our Service Site listings for WA.
  • Splash Art Studio is an art based program that promotes health, wellbeing, choice and participation in community life. Splash provides opportunities for people to participate in a range of individual and group art projects in a structured, supportive and creative studio environment. Splash Art Studio is available for people living in the municipalities of Whittlesea, Darebin, Banyule and Nillumbik. Current exhibitions and artwork for sale is listed on the Gallery page.
  • Continuous Improvement Program which ensures that all Neami services are planned, implemented and evaluated in a consistent manner, meet the National Mental Health Standards for Psychiatric Disability Support and Rehabilitation Services, complies with accreditation standards and deliver positive and identifiable outcomes for consumers.  Neami is Quality Improvement Council of Australia accredited at all service sites.
 
What size is Neami?

Over 2007 - 2008 Neami will be employing over 200 staff in Victoria, New South Wales and South Australia across 20 different locations. Over 1200 consumers will receive a service from Neami.  Neami's budget for this financial year is $16 million.

 
Where does Neami get its funding?

Neami is currently funded by :

  • Victorian Department of Human Services, Mental Health Branch

  • New South Wales Health

  • South Australian Department of Health

  • South Australian Department for Families and Communities

  • Federal Department of Families, Community Services and Indigenous Affairs

  • Federal Department of Health and Aging

Neami also applies for and receives a number of one-off grants from local government, other state government departments and philanthropic trusts.

 
What are the different types of funding Neami receives?

Neami receive a range of funding for State and Federal Government departments.

New South Wales

HASI is the Housing and Accommodation Support Initiative which commenced in 2002 in NSW. HASI is a partnership program between Mental Health NGO’s, Community Housing Associations, Mental Health Services and Department of Housing. This program is funded by the NSW Department of Health. There are several levels of support under this initiative.

 

HASI 1 (high support) is the provision of individual high level support and rehabilitation for consumers with a moderate to severe level of mental illness.  Typically these consumers have complex needs including multiple psychiatric diagnosis and co morbidity (e.g. drug and alcohol), developmental disability and have spent a large percentage of time in acute or sub acute psychiatric units or are homeless or inappropriately housed and likely to be unable to maintain a tenancy in a mainstream agreement.  Consumers are housed by the community housing provider in units in the location of their choice within the community for as long as they require it.

 

HASI 2 (low support) is the provision of individual low level support and rehabilitation for consumers with a mental illness that results in a low level disability.  They generally have a high level of functioning most of the time.  These consumers are already in community or public housing and may require assistance in maintaining that housing. 


HASI 3 (high support - the same as HASI 1)

 

HASI 3b (very high support) is the provision of very high support and rehabilitation for individuals with a mental illness and accompanying severe level of psychiatric disability.  As with HASI 1 & 3 needs are complex.  Typically consumers reside in acute or sub acute psychiatric units or have a history of frequent hospitalisations, are homeless or inappropriately housed.  Consumers are housed by the community housing provider in units in the location of their choice within the community for as long as they require it.

 

HASI 4A ( high support - the same as HASI 1)

 

PHAMS (Personal Helpers and Mentors Program - Federally funded program) This program is a Federally funded initiative and provides 3 year funding for Neami staff to help people who have a severe functional limitations resulting from a mental illness to: manage their daily activities; and access a range of appropriate and integrated community, social support, accommodation, health, welfare and employment services when they need them. The program will create opportunities for recovery for people who have a severe functional limitation resulting from a mental illness by helping them to overcome social isolation and increase their connections to the community. This program is currently operating from our Neami Illawarra service.

South Australia

 

Returning Home (Funded by SA Department of Health) is the provision of intensive outreach support and individual rehabilitation to consumers with high levels of disability in their own homes or in flats/units/houses provided by Housing SA or a community housing provider. This service is for consumers who at the time of referral are an inpatient of Glenside hospital and have been there for a minimum of 12 months.

 

Strategy 6 (Funded by SA Department of Health) is the provision of individual rehabilitation and support to consumers in their own homes or in flats/units/houses provided by Housing SA or a community housing provider.

 

Strategy 8 (Funded by SA Department of Health) is the provision of group rehabilitation programs that have a specific purpose. Group content relates back to collective needs outlined in the Camberwell Assessment of Need. Most of the programs are held in community venues.

 

Port Adelaide Supported Housing Project (funded by the SA Department for Families ad Communities) is the provision of individual rehabilitation and support to consumers in their own homes or in flats/units/houses provided by Housing SA or a community housing provider.

 

Victoria

 

HBOS or Home Based Outreach Service is the provision of individual rehabilitation and support to consumers in their own homes or in flats/units/houses allocated to Neami by the Office of Housing.

 

Group Rehabilitation Program (previously know as Day Program) is the provision of group rehabilitation programs that have a specific purpose and are time limited. Group content relates back to collective needs outlined in the CANAS. Most of the programs are held in community venues. Neami specifically changed the name of this program from day program to group rehabilitation programs.

 

Specialist Program Stream is the provision of specialist services and this funding covers Neami Splash Art Studio which provides a studio based workshops where by consumers pursue visual arts on an individual and group basis with practicing artists facilitating the workshops.

 

Complex Care Services is the provision of intensive outreach support to clients who have multiple and complex care needs including contact with the justice system.  Individual packages of support are assessed through the Multiple and Complex Care Need Initiative (MACNI) established by the Victorian Government in 2003.

 

Support for Day to Day Living in the Community (D2DL) Program is a Federal government initiative targeted for individuals with severe and persistent mental illness by providing socially based activity programs. The aim of the program is to improve health outcomes for people with severe and persistent mental illness who experience social isolation through the provision of structured and socially based activity programs thus assisting people to participate in social, recreational and educational activities in the community.

 

Pathways Housing Initiative

This program provides pathways for people located in the Northern Psychiatric Unit who are experiencing homelessness or who are at risk of homelessness upon discharge, into stable and appropriate accommodation. Additionally the Pathways program will offer follow up and support to consumers to assist in the securing of long term stable housing for up to four months post discharge. The model incorporates an early engagement or ‘in-reach’ approach with the Northern Psychiatric Unit and associated programs within the Northern Area Mental Health Service as well as an assertive ‘outreach’ service. 

Western Austrlia

Support for Day to Day Living in the Community (D2DL) Program is a Federal government initiative targeted for individuals with severe and persistent mental illness by providing socially based activity programs. The aim of the program is to improve health outcomes for people with severe and persistent mental illness who experience social isolation through the provision of structured and socially based activity programs thus assisting people to participate in social, recreational and educational activities in the community.

Who can receive a service from Neami?
Neami offers support and rehabilitation to people aged between 16-64 who have a serious mental illness and enduring psychiatric disability. They must live in the catchment area's for which Neami is funded. Consumers in Victoria and South Australia can make a self-referral or be referred by their family, friends, doctor, psychiatrist or other health professional.  Consumers in New South Wales are generally referred by the local Area Mental Health Service.  To find out how to make a referral in your area, please check information listed with your nearest Service Site.
 
Does Neami provide transport for its consumers?
Not necessarily. Where possible, consumers are encouraged to use public transport to get to their appointments or to access the Neami service. If this is an issue for a consumer, then their support worker can assist them with travel training or alternative forms of transport.
 
Are Neami Community Rehabilitation and Support Workers like Case Managers?
Not exactly - Neami is a service where consumers and staff work together to come up with the best plan for the consumer's recovery. Whilst Neami workers can accompany consumers to their clinical appointments, they do not have any part in clinical case management - i.e. monitoring medication.
 
What jobs are at Neami?

From time to time Neami will offer employment vacancies in a variety of areas. These positions include Service Manager, Practice Leaders, Community Rehabilitation and Support Workers, Community Artist (Visual Arts) and Administration roles within Business Services.

Please go to the Employment section of the web site for more information on current job vacancies.
 
Have you written any reports about what Neami does?

There are a number of publications available. Please go to the Publications section of the web site to view copies of current publications.